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Customer acquisition that runs like a process. Not like hope.

We build and operate the commercial infrastructure that generates new customers — every investment, channel and contact tracked to revenue, on a cadence that doesn't depend on a good month.

Measurable
Know where every customer came from, what it cost, and what revenue it generated.
Replicable
What converts gets systematized, documented and replicated — not guessed again.
Predictable
The pipeline is read on the dashboard. Not waited for in Monday's meeting.
CAS / 01
Cliivo

Customer support, data and acquisition infrastructure — built to operate at scale.

We implement the technology and the operation that connect customer support, CRM, process automation and strategic acquisition. We don't start by promising outcomes — we start by creating structure, visibility and control.

  1. 01

    Customer support operations

    Dedicated omnichannel teams — inbound, outbound, retention, recovery and active-contact campaigns — with cadence, scripts and metrics managed from a single dashboard.

  2. 02

    Technology infrastructure

    CRM, process automation, API integrations, operational dashboards and data management — designed to remove manual work and deliver real-time visibility over every touchpoint.

  3. 03

    Strategic customer acquisition

    Paid traffic, landing pages and conversion optimisation integrated with the CRM and the commercial operation — so every lead generated has a tracked source and predictable handling.

Context

Operating at scale demands structure, not improvisation.

In high-volume operations, the friction points are always the same. Cliivo removes them with an integrated system — not with isolated campaigns.

  • Fragmented data

    Information scattered across disconnected tools. We consolidate it in a single CRM, with dashboards that deliver real-time reading.

  • Repeated manual work

    Triage, follow-ups and updates done by hand. We automate the flow and free the team for work that demands human judgement.

  • Acquisition without predictability

    Traffic that doesn't translate into revenue. We connect landing pages, CRM and the commercial operation so every investment has a tracked source.

  • Support without visibility

    High volume, low control. We put metrics on every touchpoint — channel, agent, hour, outcome.

Implementation model

Four steps. One single cadence.

A plan that reads in one page and executes in weeks — not quarters.

  1. 01

    Diagnostic and mapping

    Operational audit: channels, tools, data flows, blind spots. Output: a map of the current state with an actionable gap analysis.

  2. 02

    Structuring the digital foundation

    CRM configuration, API integration, data organisation and operational dashboards. From here on, everything that happens becomes measurable.

  3. 03

    Rolling out the acquisition system

    Paid traffic, landing pages and conversion funnels connected to the CRM. Every lead enters with a defined source, stage and owner.

  4. 04

    Automation, metrics and tuning

    Automation of repetitive flows, weekly reading of the metrics and continuous iteration on what the data shows.

Where we operate

Companies with high-volume customer operations and continuous acquisition.

We operate where performance, data and processes are critical to growing without losing control.

  • 01Telecommunications
  • 02Energy and utilities
  • 03Financial services
  • 04Digital platforms
  • 05Subscription services
  • 06High-volume operations
Cliivo in numbers

What an integrated system delivers.

100%
of channels and touchpoints tracked in a single dashboard.
30–50%
reduction in manual work after flow automation.
2–4×
more visibility over operations, acquisition and support data.

Ready to structure your acquisition and operations?

Start with a diagnostic. You leave with a map of the current state and a phased implementation plan.

Book a diagnostic